FAQ

What products do you sell?
We offer a wide range of high-quality bags for both men and women. Our collection includes handbags, backpacks, crossbody bags, totes, and more. We ensure that all of our products are made from premium materials, designed to meet your fashion and functionality needs.

How do I place an order?
Placing an order is simple. Just browse through our website, select the products you wish to purchase, and add them to your shopping cart. Once you’re ready, proceed to checkout and follow the easy steps to complete your purchase.

Can I modify or cancel my order after it’s placed?
We process orders quickly to ensure fast delivery, so once your order is confirmed, we may not be able to make changes or cancel it. However, if you need assistance, please contact us as soon as possible through WhatsApp, and we will do our best to accommodate your request.

Do you offer international shipping?
Yes, we offer international shipping. Shipping costs and delivery times will depend on your location. During the checkout process, you will be able to see the exact shipping fees and estimated delivery time based on your address.

How can I track my order?
After your order is shipped, you will receive a tracking number through WhatsApp or our order tracking page on the website. You can use the tracking number to monitor your package’s progress and estimated delivery date.

What payment methods do you accept?
We accept a variety of secure payment methods, including credit cards, debit cards, and PayPal. During checkout, you will be able to select your preferred payment option.

How do I know if the product is authentic?
We take pride in offering only genuine products. Each item in our collection is carefully sourced and inspected to ensure that it meets the highest standards of quality. We guarantee that all items sold on our website are authentic and in perfect condition.

What is your return/exchange policy?
If you are not satisfied with your purchase, you can return or exchange it within 14 days of receiving the item. The product must be unused and in its original condition. For more details, please refer to our Return Policy section on the website.

How do I contact customer service?
If you have any questions or need assistance with your order, please feel free to contact our customer service team via WhatsApp at (657) 899-5082. We are available to assist you with any inquiries or issues you may have.

Are there any discounts or promotions available?

We periodically offer special promotions and discounts. To stay updated on the latest offers, make sure to check our website regularly and follow us on our social media platforms for exclusive deals and announcements.

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